{"id":40074,"date":"2026-09-11T23:12:31","date_gmt":"2026-09-11T21:12:31","guid":{"rendered":"https:\/\/aureo-collection.com\/terms-conditions-cs\/"},"modified":"2026-09-11T23:12:31","modified_gmt":"2026-09-11T21:12:31","slug":"terms-conditions-cs","status":"publish","type":"page","link":"https:\/\/aureo-collection.com\/cs\/terms-conditions-cs\/","title":{"rendered":"Podm\u00ednky a ujedn\u00e1n\u00ed"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_708127239\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-686971597\">\n\n\t<div id=\"col-2104763840\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"aureo-legal\">\n<h1>Podm\u00ednky a ujedn\u00e1n\u00ed<\/h1>\n<p class=\"aureo-legal-updated\"><strong>Naposledy aktualizov\u00e1no: 2. z\u00e1\u0159\u00ed 2026<\/strong><\/p>\n<h2>1. Informace o prodejci<\/h2>\n<p>Tyto Podm\u00ednky a Ujedn\u00e1n\u00ed se vztahuj\u00ed na n\u00e1kupy proveden\u00e9 prost\u0159ednictv\u00edm online obchodu AUREO Collection.<\/p>\n<p>AUREO Kolekce je provozov\u00e1na:<\/p>\n<p>bizcommerce s. r. o.<br \/>\nKuku\u010d\u00ednova 3379\/22<br \/>\n974 01 Bansk\u00e1 Bystrica<br \/>\nSlovensk\u00e1 republika<\/p>\n<p>I\u010cO: 57 609 845<br \/>\nI\u010c DPH: SK2122841248<br \/>\nObchodn\u00ed rejst\u0159\u00edk: Krajsk\u00fd soud Bansk\u00e1 Bystrica, odd\u00edl Sro, vlo\u017eka \u010d. 55849\/S<br \/>\nE-mail: <a href=\"mailto:info@aureo-collection.com\">info@aureo-collection.com<\/a><\/p>\n<p>bizcommerce s. r. o. je prod\u00e1vaj\u00edc\u00ed a va\u0161\u00edm smluvn\u00edm partnerem pro n\u00e1kupy proveden\u00e9 prost\u0159ednictv\u00edm online obchodu AUREO Collection.<\/p>\n<p>Tyto Podm\u00ednky by m\u011bly b\u00fdt \u010dteny spole\u010dn\u011b s na\u0161imi <a href=\"https:\/\/aureo-collection.com\/cs\/shipping-returns\/\">Z\u00e1sadami dopravy a vracen\u00ed zbo\u017e\u00ed<\/a> a <a href=\"https:\/\/aureo-collection.com\/cs\/privacy-policy\/\">Z\u00e1sadou ochrany osobn\u00edch \u00fadaj\u016f<\/a>.<\/p>\n<h2>2. Produkty<\/h2>\n<p>Sna\u017e\u00edme se zajistit, aby popisy produkt\u016f, specifikace, fotografie, barvy, rozm\u011bry a dal\u0161\u00ed informace o produktech na na\u0161ich webov\u00fdch str\u00e1nk\u00e1ch byly p\u0159esn\u00e9 a aktu\u00e1ln\u00ed.<\/p>\n<p>Barvy a vzhled se mohou m\u00edrn\u011b li\u0161it v z\u00e1vislosti na fotografii, osv\u011btlen\u00ed a nastaven\u00ed va\u0161eho displeje.<\/p>\n<p>Balen\u00ed nebo drobn\u00e9 detaily produktu se mohou zm\u011bnit, pokud tato zm\u011bna nem\u00e1 z\u00e1sadn\u00ed vliv na produkt nebo jeho zam\u00fd\u0161len\u00e9 pou\u017eit\u00ed.<\/p>\n<p>Pokud p\u0159ed odesl\u00e1n\u00edm objev\u00edme v\u00fdznamnou chybu v informac\u00edch o produktu t\u00fdkaj\u00edc\u00edch se va\u0161\u00ed objedn\u00e1vky, kontaktujeme v\u00e1s. Pokud nebude mo\u017en\u00e9 probl\u00e9m vy\u0159e\u0161it, m\u016f\u017eeme zru\u0161it dot\u010denou polo\u017eku nebo objedn\u00e1vku a vr\u00e1tit v\u00e1m \u010d\u00e1stku, kterou jste za ni zaplatili.<\/p>\n<p>Va\u0161e z\u00e1konn\u00e9 spot\u0159ebitelsk\u00e9 pr\u00e1va nejsou dot\u010dena.<\/p>\n<h2>3. Objedn\u00e1vky<\/h2>\n<p>Produkty lze objednat prost\u0159ednictv\u00edm na\u0161eho online pokladn\u00edho syst\u00e9mu.<\/p>\n<p>P\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky si m\u016f\u017eete zkontrolovat a opravit informace zadan\u00e9 p\u0159i pokladn\u011b a zkontrolovat produkty, mno\u017estv\u00ed a ceny ve va\u0161\u00ed objedn\u00e1vce.<\/p>\n<p>Kone\u010dn\u00e9 tla\u010d\u00edtko pro dokon\u010den\u00ed objedn\u00e1vky jasn\u011b nazna\u010d\u00ed, \u017ee proveden\u00ed objedn\u00e1vky vytv\u00e1\u0159\u00ed povinnost zaplatit.<\/p>\n<p>Po zad\u00e1n\u00ed objedn\u00e1vky v\u00e1m za\u0161leme potvrzen\u00ed objedn\u00e1vky na e-mailovou adresu, kterou jste uvedli.<\/p>\n<p>M\u016f\u017eeme odm\u00edtnout nebo zru\u0161it objedn\u00e1vku, pokud:<\/p>\n<ul>\n<li>produkt nen\u00ed k dispozici;<\/li>\n<li>existuje z\u0159ejm\u00e1 chyba v cen\u011b, informac\u00edch o produktu nebo technick\u00e1 chyba;<\/li>\n<li>platba nem\u016f\u017ee b\u00fdt autorizov\u00e1na;<\/li>\n<li>rozumn\u011b podez\u0159\u00edv\u00e1me podvod nebo nez\u00e1konnou \u010dinnost;<\/li>\n<li>nem\u016f\u017eeme doru\u010dit na vybranou destinaci; nebo<\/li>\n<li>informace nezbytn\u00e9 k vy\u0159\u00edzen\u00ed objedn\u00e1vky jsou podstatn\u011b ne\u00fapln\u00e9 nebo nespr\u00e1vn\u00e9.<\/li>\n<\/ul>\n<p>Pokud zru\u0161\u00edme objedn\u00e1vku po obdr\u017een\u00ed platby, vr\u00e1t\u00edme \u010d\u00e1stku zaplacenou za zru\u0161enou polo\u017eku nebo objedn\u00e1vku.<\/p>\n<h2>4. Ceny a DPH<\/h2>\n<p>V\u0161echny ceny produkt\u016f zobrazen\u00e9 na na\u0161ich webov\u00fdch str\u00e1nk\u00e1ch jsou kone\u010dn\u00e9 ceny v\u010detn\u011b DPH.<\/p>\n<p>Cena produktu, kter\u00e1 je v\u00e1m zobrazena, je cena produktu, kterou zaplat\u00edte.<\/p>\n<p>DPH se vypo\u010d\u00edt\u00e1v\u00e1 podle platn\u00fdch da\u0148ov\u00fdch pravidel a c\u00edle objedn\u00e1vky. Jin\u00e1 sazba DPH m\u016f\u017ee zm\u011bnit \u010d\u00e1stku DPH obsa\u017eenou v zobrazen\u00e9 cen\u011b, ale nezvy\u0161uje zobrazenou cenu produktu.<\/p>\n<p>Doprava je zdarma.<\/p>\n<p>Celkov\u00e1 \u010d\u00e1stka, kterou zaplat\u00edte, je uvedena p\u0159ed t\u00edm, ne\u017e zad\u00e1te svou objedn\u00e1vku.<\/p>\n<p>Po zad\u00e1n\u00ed objedn\u00e1vky nep\u0159id\u00e1me \u017e\u00e1dn\u00fd nezve\u0159ejn\u011bn\u00fd poplatek.<\/p>\n<h2>5. Platba<\/h2>\n<p>Zp\u016fsoby platby dostupn\u00e9 pro va\u0161i objedn\u00e1vku jsou zobrazeny p\u0159i pokladn\u011b.<\/p>\n<p>Nenab\u00edz\u00edme platbu na dob\u00edrku (COD). V\u0161echny objedn\u00e1vky mus\u00ed b\u00fdt zaplaceny pomoc\u00ed jedn\u00e9 z dostupn\u00fdch platebn\u00edch metod p\u0159i pokladn\u011b.<\/p>\n<p>Platby jsou zpracov\u00e1v\u00e1ny poskytovateli platebn\u00edch slu\u017eeb dostupn\u00fdmi na na\u0161ich webov\u00fdch str\u00e1nk\u00e1ch.<\/p>\n<p>Neuchov\u00e1v\u00e1me va\u0161e cel\u00e9 \u010d\u00edslo platebn\u00ed karty ani bezpe\u010dnostn\u00ed k\u00f3d, pokud jsou tyto \u00fadaje zpracov\u00e1v\u00e1ny p\u0159\u00edmo poskytovatelem plateb.<\/p>\n<p>Pokud platbu nelze autorizovat, objedn\u00e1vku nelze dokon\u010dit ani zpracovat.<\/p>\n<h2>6. Doru\u010den\u00ed<\/h2>\n<p>Doru\u010dujeme do podporovan\u00fdch destinac\u00ed v r\u00e1mci Evropsk\u00e9 unie. N\u011bkter\u00e9 zem\u011b EU a zvl\u00e1\u0161tn\u00ed \u00fazem\u00ed jsou vylou\u010deny.<\/p>\n<p>\u00dapln\u00fd seznam podporovan\u00fdch a vylou\u010den\u00fdch destinac\u00ed je k dispozici v na\u0161\u00ed <a href=\"https:\/\/aureo-collection.com\/cs\/shipping-returns\/\">Z\u00e1sad\u011b dopravy a vracen\u00ed zbo\u017e\u00ed<\/a>.<\/p>\n<p>Doprava je zdarma.<\/p>\n<p>Va\u0161e objedn\u00e1vka m\u016f\u017ee dorazit ve v\u00edce ne\u017e jednom bal\u00ed\u010dku. To nezp\u016fsob\u00ed \u017e\u00e1dn\u00e9 dal\u0161\u00ed poplatky za dopravu.<\/p>\n<p>Dostupn\u00e9 metody doru\u010den\u00ed a informace o doru\u010den\u00ed jsou zobrazeny p\u0159ed t\u00edm, ne\u017e zad\u00e1te svou objedn\u00e1vku.<\/p>\n<p>Odhadovan\u00e9 dodac\u00ed lh\u016fty jsou pouze odhady a nejsou zaru\u010deny.<\/p>\n<p>\u00dapln\u00e9 informace o dod\u00e1n\u00ed jsou k dispozici v na\u0161\u00ed <a href=\"https:\/\/aureo-collection.com\/cs\/shipping-returns\/\">Z\u00e1sad\u011b dopravy a vracen\u00ed zbo\u017e\u00ed<\/a>.<\/p>\n<h2>7. Pr\u00e1vo na odstoupen\u00ed a vr\u00e1cen\u00ed zbo\u017e\u00ed<\/h2>\n<p>Pokud jste spot\u0159ebitel, kter\u00fd nakupuje online, obvykle m\u00e1te pr\u00e1vo odstoupit od sv\u00e9ho n\u00e1kupu bez ud\u00e1n\u00ed d\u016fvodu do 14 dn\u016f po obdr\u017een\u00ed zbo\u017e\u00ed, s v\u00fdhradou z\u00e1konn\u00fdch v\u00fdjimek.<\/p>\n<p>Pokud jsou produkty ze stejn\u00e9 objedn\u00e1vky doru\u010deny samostatn\u011b, 14denn\u00ed lh\u016fta za\u010d\u00edn\u00e1, kdy\u017e obdr\u017e\u00edte posledn\u00ed polo\u017eku. Pokud produkt sest\u00e1v\u00e1 z n\u011bkolika \u010d\u00e1st\u00ed nebo kus\u016f doru\u010den\u00fdch samostatn\u011b, lh\u016fta za\u010d\u00edn\u00e1, kdy\u017e obdr\u017e\u00edte posledn\u00ed \u010d\u00e1st nebo kus.<\/p>\n<p>\u00dapln\u00e9 pokyny, jak uplatnit sv\u00e9 pr\u00e1vo na odstoupen\u00ed od smlouvy, vr\u00e1tit zbo\u017e\u00ed a obdr\u017eet svou n\u00e1hradu, jsou uvedeny v na\u0161\u00ed <a href=\"https:\/\/aureo-collection.com\/cs\/shipping-returns\/\">Z\u00e1sad\u011b dopravy a vracen\u00ed zbo\u017e\u00ed<\/a>.<\/p>\n<p>M\u016f\u017eete uplatnit sv\u00e9 pr\u00e1vo na odstoupen\u00ed od smlouvy pomoc\u00ed na\u0161eho <a href=\"https:\/\/aureo-collection.com\/withdraw-from-contract\/\">Formul\u00e1\u0159e pro odstoupen\u00ed<\/a> nebo n\u00e1m m\u016f\u017eete poslat e-mail, jak je pops\u00e1no v <a href=\"https:\/\/aureo-collection.com\/cs\/shipping-returns\/\">Z\u00e1sad\u00e1ch dopravy a vracen\u00ed zbo\u017e\u00ed<\/a>.<\/p>\n<h2>8. Po\u0161kozen\u00e9, nespr\u00e1vn\u00e9 nebo vadn\u00e9 zbo\u017e\u00ed<\/h2>\n<p>Pokud zbo\u017e\u00ed doraz\u00ed po\u0161kozen\u00e9, za\u0161leme v\u00e1m nespr\u00e1vnou polo\u017eku, nebo pokud produkt vykazuje nebo odhal\u00ed z\u00e1vadu, pros\u00edm, kontaktujte n\u00e1s.<\/p>\n<p>Va\u0161e z\u00e1konn\u00e9 pr\u00e1va t\u00fdkaj\u00edc\u00ed se vadn\u00e9ho nebo nespr\u00e1vn\u011b dodan\u00e9ho zbo\u017e\u00ed jsou odd\u011blen\u00e1 od va\u0161eho 14denn\u00edho pr\u00e1va na odstoupen\u00ed.<\/p>\n<p>Informace o hl\u00e1\u0161en\u00ed po\u0161kozen\u00ed p\u0159i dod\u00e1n\u00ed, vracen\u00ed nespr\u00e1vn\u00e9ho zbo\u017e\u00ed a \u0159e\u0161en\u00ed vad produkt\u016f jsou uvedeny v na\u0161\u00ed <a href=\"https:\/\/aureo-collection.com\/cs\/shipping-returns\/\">Shipping &amp; Returns Policy<\/a>.<\/p>\n<h2>9. Du\u0161evn\u00ed vlastnictv\u00ed<\/h2>\n<p>Zna\u010dka AUREO Collection a obsah, grafika a origin\u00e1ln\u00ed materi\u00e1ly na webov\u00fdch str\u00e1nk\u00e1ch vlastn\u011bn\u00fdch AUREO jsou chr\u00e1n\u011bny p\u0159\u00edslu\u0161n\u00fdmi z\u00e1kony o du\u0161evn\u00edm vlastnictv\u00ed.<\/p>\n<p>Ochrann\u00e9 zn\u00e1mky t\u0159et\u00edch stran, n\u00e1zvy produkt\u016f, fotografie, popisy a dal\u0161\u00ed chr\u00e1n\u011bn\u00e9 materi\u00e1ly z\u016fst\u00e1vaj\u00ed majetkem jejich p\u0159\u00edslu\u0161n\u00fdch vlastn\u00edk\u016f nebo licencovatel\u016f.<\/p>\n<p>Nesm\u00edte reprodukovat ani komer\u010dn\u011b vyu\u017e\u00edvat chr\u00e1n\u011bn\u00fd obsah bez pot\u0159ebn\u00e9ho povolen\u00ed.<\/p>\n<h2>10. Odpov\u011bdnost<\/h2>\n<p>Nicm\u00e9n\u011b nic v t\u011bchto podm\u00ednk\u00e1ch nevylu\u010duje ani neomezuje \u017e\u00e1dnou odpov\u011bdnost nebo pr\u00e1vo spot\u0159ebitele, kter\u00e9 nelze pr\u00e1vn\u011b vylou\u010dit nebo omezit.<\/p>\n<p>S ohledem na povinn\u00e9 spot\u0159ebitelsk\u00e9 pr\u00e1vo neneseme odpov\u011bdnost za ztr\u00e1ty, kter\u00e9 nejsou rozumn\u011b p\u0159edv\u00eddateln\u00e9 nebo kter\u00e9 nejsou zp\u016fsobeny poru\u0161en\u00edm na\u0161ich povinnost\u00ed.<\/p>\n<h2>11. Alternativn\u00ed \u0159e\u0161en\u00ed spor\u016f<\/h2>\n<p>Pokud m\u00e1te probl\u00e9m s objedn\u00e1vkou nebo se domn\u00edv\u00e1te, \u017ee va\u0161e spot\u0159ebitelsk\u00e1 pr\u00e1va nebyla dodr\u017eena, pros\u00edm, kontaktujte n\u00e1s nejprve na <a href=\"mailto:info@aureo-collection.com\">info@aureo-collection.com<\/a>, abychom se mohli pokusit vy\u0159e\u0161it z\u00e1le\u017eitost p\u0159\u00edmo.<\/p>\n<p>Pokud va\u0161i st\u00ed\u017enost zam\u00edtneme nebo na ni do 30 dn\u016f neodpov\u00edme, m\u016f\u017eete po\u017e\u00e1dat o pomoc autorizovan\u00fd org\u00e1n pro alternativn\u00ed \u0159e\u0161en\u00ed spor\u016f (ADR) p\u0159i vy\u0159e\u0161en\u00ed sporu.<\/p>\n<p>Mus\u00edte zah\u00e1jit proces ADR do jednoho roku po obdr\u017een\u00ed na\u0161eho zam\u00edtnut\u00ed, nebo pokud jsme neodpov\u011bd\u011bli, do jednoho roku po uplynut\u00ed 30denn\u00ed lh\u016fty na odpov\u011b\u010f.<\/p>\n<p>ADR je k dispozici pouze pro spory v hodnot\u011b vy\u0161\u0161\u00ed ne\u017e 20 \u20ac.<\/p>\n<p>Kompententn\u00ed rezidu\u00e1ln\u00ed ADR subjekt na Slovensku je:<\/p>\n<p>Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia (Slovak Trade Inspection Authority)<br \/>\n\u00fastredn\u00fd in\u0161pektor\u00e1t<br \/>\nOdbor pre medzin\u00e1rodn\u00e9 vz\u0165ahy a alternat\u00edvne rie\u0161enie spotrebite\u013esk\u00fdch sporov<br \/>\nBajkalsk\u00e1 21\/A, p. p. 29<br \/>\n827 99 Bratislava 27<br \/>\nSlovensk\u00e1 republika<\/p>\n<p>Email: <a href=\"mailto:ars@soi.sk\">ars@soi.sk<\/a> nebo <a href=\"mailto:adr@soi.sk\">adr@soi.sk<\/a><br \/>\nTelefon: +421 (0)2 58 27 21 23<\/p>\n<p>M\u016f\u017eete tak\u00e9 vyu\u017e\u00edt jin\u00fd kompetentn\u00ed subjekt ADR zapsan\u00fd v ofici\u00e1ln\u00edm registru subjekt\u016f ADR.<\/p>\n<p>Pou\u017eit\u00ed ADR je dobrovoln\u00e9 a nebr\u00e1n\u00ed v\u00e1m v tom, abyste v\u011bc p\u0159edlo\u017eili soudu.<\/p>\n<h2>12. Pr\u00e1vn\u00ed \u0159\u00e1d<\/h2>\n<p>Tyto podm\u00ednky se \u0159\u00edd\u00ed slovensk\u00fdm pr\u00e1vem.<\/p>\n<p>Pokud \u017eijete v jin\u00e9 zemi, to neodn\u00edm\u00e1 \u017e\u00e1dnou povinnou ochranu spot\u0159ebitele, kter\u00e1 se na v\u00e1s vztahuje podle platn\u00e9ho pr\u00e1va.<\/p>\n<h2>13. Kontakt<\/h2>\n<p>AUREO Kolekce<br \/>\nprovozov\u00e1no bizcommerce s. r. o.<\/p>\n<p>Kuku\u010d\u00ednova 3379\/22<br \/>\n974 01 Bansk\u00e1 Bystrica<br \/>\nSlovensk\u00e1 republika<\/p>\n<p>Email: <a href=\"mailto:info@aureo-collection.com\">info@aureo-collection.com<\/a><\/p>\n<p>Pod\u00edvejte se tak\u00e9 na na\u0161i <a href=\"https:\/\/aureo-collection.com\/cs\/shipping-returns\/\">Z\u00e1sadu dopravy a vracen\u00ed zbo\u017e\u00ed<\/a>, <a href=\"https:\/\/aureo-collection.com\/cs\/privacy-policy\/\">Z\u00e1sadu ochrany osobn\u00edch \u00fadaj\u016f<\/a> a <a href=\"https:\/\/aureo-collection.com\/cs\/cookie-policy\/\">Z\u00e1sadu pou\u017e\u00edv\u00e1n\u00ed cookies<\/a>.<\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_708127239 {\n  padding-top: 120px;\n  padding-bottom: 120px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-transparent-header.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-40074","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/aureo-collection.com\/cs\/wp-json\/wp\/v2\/pages\/40074","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aureo-collection.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aureo-collection.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/aureo-collection.com\/cs\/wp-json\/wp\/v2\/comments?post=40074"}],"version-history":[{"count":0,"href":"https:\/\/aureo-collection.com\/cs\/wp-json\/wp\/v2\/pages\/40074\/revisions"}],"wp:attachment":[{"href":"https:\/\/aureo-collection.com\/cs\/wp-json\/wp\/v2\/media?parent=40074"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}