{"id":40075,"date":"2026-09-11T23:12:31","date_gmt":"2026-09-11T21:12:31","guid":{"rendered":"https:\/\/aureo-collection.com\/terms-conditions-sk\/"},"modified":"2026-09-11T23:12:31","modified_gmt":"2026-09-11T21:12:31","slug":"terms-conditions-sk","status":"publish","type":"page","link":"https:\/\/aureo-collection.com\/sk\/terms-conditions-sk\/","title":{"rendered":"Podmienky a ustanovenia"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_1082230542\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-525160723\">\n\n\t<div id=\"col-1963939986\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"aureo-legal\">\n<h1>Podmienky a ustanovenia<\/h1>\n<p class=\"aureo-legal-updated\"><strong>Posledn\u00e1 aktualiz\u00e1cia: 2. september 2026<\/strong><\/p>\n<h2>1. Inform\u00e1cie o predajcovi<\/h2>\n<p>Tieto Podmienky a ustanovenia sa vz\u0165ahuj\u00fa na n\u00e1kupy uskuto\u010dnen\u00e9 prostredn\u00edctvom online obchodu AUREO Collection.<\/p>\n<p>AUREO Kolekcia je prev\u00e1dzkovan\u00e1:<\/p>\n<p>bizcommerce s. r. o.<br \/>\nKuku\u010d\u00ednova 3379\/22<br \/>\n974 01 Bansk\u00e1 Bystrica<br \/>\nSlovensk\u00e1 republika<\/p>\n<p>I\u010cO: 57 609 845<br \/>\nI\u010c DPH: SK2122841248<br \/>\nObchodn\u00fd register: Okresn\u00fd s\u00fad Bansk\u00e1 Bystrica, oddiel Sro, vlo\u017eka \u010d. 55849\/S<br \/>\nEmail: <a href=\"mailto:info@aureo-collection.com\">info@aureo-collection.com<\/a><\/p>\n<p>bizcommerce s. r. o. je predajca a v\u00e1\u0161 zmluvn\u00fd partner pre n\u00e1kupy uskuto\u010dnen\u00e9 prostredn\u00edctvom online obchodu AUREO Collection.<\/p>\n<p>Tieto podmienky by sa mali \u010d\u00edta\u0165 spolu s na\u0161ou <a href=\"https:\/\/aureo-collection.com\/sk\/shipping-returns\/\">Politikou dopravy a vr\u00e1tenia<\/a> a <a href=\"https:\/\/aureo-collection.com\/sk\/privacy-policy\/\">Politikou ochrany osobn\u00fdch \u00fadajov<\/a>.<\/p>\n<h2>2. Produkty<\/h2>\n<p>Sna\u017e\u00edme sa zabezpe\u010di\u0165, aby popisy produktov, \u0161pecifik\u00e1cie, fotografie, farby, rozmery a \u010fal\u0161ie inform\u00e1cie o produktoch na na\u0161ej webovej str\u00e1nke boli presn\u00e9 a aktu\u00e1lne.<\/p>\n<p>Farby a vzh\u013ead sa m\u00f4\u017eu mierne l\u00ed\u0161i\u0165 v z\u00e1vislosti od fotografie, osvetlenia a nastaven\u00ed va\u0161ej obrazovky.<\/p>\n<p>Balenie alebo drobn\u00e9 podrobnosti o produkte sa m\u00f4\u017eu zmeni\u0165, ak t\u00e1to zmena nem\u00e1 podstatn\u00fd vplyv na produkt alebo jeho zam\u00fd\u0161\u013ean\u00e9 pou\u017eitie.<\/p>\n<p>Ak objav\u00edme v\u00fdznamn\u00fa chybu v inform\u00e1ci\u00e1ch o produkte t\u00fdkaj\u00facich sa va\u0161ej objedn\u00e1vky pred odoslan\u00edm, kontaktujeme v\u00e1s. Ak sa probl\u00e9m ned\u00e1 vyrie\u0161i\u0165, m\u00f4\u017eeme zru\u0161i\u0165 dotknut\u00fa polo\u017eku alebo objedn\u00e1vku a vr\u00e1ti\u0165 v\u00e1m sumu, ktor\u00fa ste za \u0148u zaplatili.<\/p>\n<p>Va\u0161e z\u00e1konn\u00e9 pr\u00e1va spotrebite\u013ea nie s\u00fa dotknut\u00e9.<\/p>\n<h2>3. Objedn\u00e1vky<\/h2>\n<p>Produkty je mo\u017en\u00e9 objedna\u0165 prostredn\u00edctvom n\u00e1\u0161ho online pokladne.<\/p>\n<p>Pred zadan\u00edm objedn\u00e1vky si m\u00f4\u017eete skontrolova\u0165 a opravi\u0165 inform\u00e1cie zadan\u00e9 pri pokladni a skontrolova\u0165 produkty, mno\u017estv\u00e1 a ceny vo va\u0161ej objedn\u00e1vke.<\/p>\n<p>Tla\u010didlo na kone\u010dn\u00e9 potvrdenie objedn\u00e1vky jasne nazna\u010d\u00ed, \u017ee uskuto\u010dnenie objedn\u00e1vky vytv\u00e1ra povinnos\u0165 zaplati\u0165.<\/p>\n<p>Po zadan\u00ed objedn\u00e1vky v\u00e1m na e-mailov\u00fa adresu, ktor\u00fa ste poskytli, za\u0161leme potvrdenie objedn\u00e1vky.<\/p>\n<p>M\u00f4\u017eeme odmietnu\u0165 alebo zru\u0161i\u0165 objedn\u00e1vku, ak:<\/p>\n<ul>\n<li>produkt nie je k dispoz\u00edcii;<\/li>\n<li>existuje zjavn\u00e1 chyba v cen\u00e1ch, inform\u00e1ci\u00e1ch o produkte alebo technick\u00e1 chyba;<\/li>\n<li>platba nem\u00f4\u017ee by\u0165 autorizovan\u00e1;<\/li>\n<li>rozumne podozrievame podvod alebo nez\u00e1konn\u00fa \u010dinnos\u0165;<\/li>\n<li>nem\u00f4\u017eeme doru\u010di\u0165 na vybran\u00fa destin\u00e1ciu; alebo<\/li>\n<li>inform\u00e1cie potrebn\u00e9 na splnenie objedn\u00e1vky s\u00fa materi\u00e1lne ne\u00fapln\u00e9 alebo nespr\u00e1vne.<\/li>\n<\/ul>\n<p>Ak zru\u0161\u00edme objedn\u00e1vku po prijat\u00ed platby, vr\u00e1time sumu zaplaten\u00fa za zru\u0161en\u00fa polo\u017eku alebo objedn\u00e1vku.<\/p>\n<h2>4. Ceny a DPH<\/h2>\n<p>V\u0161etky ceny produktov zobrazen\u00e9 na na\u0161ej webovej str\u00e1nke s\u00fa kone\u010dn\u00e9 ceny vr\u00e1tane DPH.<\/p>\n<p>Cena produktu, ktor\u00e1 je v\u00e1m zobrazen\u00e1, je cena, ktor\u00fa zaplat\u00edte za produkt.<\/p>\n<p>DPH sa vypo\u010d\u00edtava pod\u013ea platn\u00fdch da\u0148ov\u00fdch predpisov a cie\u013ea objedn\u00e1vky. R\u00f4zna sadzba DPH m\u00f4\u017ee zmeni\u0165 \u010das\u0165 DPH obsiahnut\u00fa v zobrazen\u00fdch cen\u00e1ch, ale nezvy\u0161uje zobrazen\u00fa cenu produktu.<\/p>\n<p>Doprava je zadarmo.<\/p>\n<p>Celkov\u00e1 suma, ktor\u00fa zaplat\u00edte, je uveden\u00e1 predt\u00fdm, ako zad\u00e1te svoju objedn\u00e1vku.<\/p>\n<p>Po zadan\u00ed objedn\u00e1vky neprid\u00e1me \u017eiadny nezverejnen\u00fd poplatok.<\/p>\n<h2>5. Platba<\/h2>\n<p>Sp\u00f4soby platby dostupn\u00e9 pre va\u0161u objedn\u00e1vku s\u00fa zobrazen\u00e9 pri pokladni.<\/p>\n<p>Nenab\u00edzame platbu na dobierku (COD). V\u0161etky objedn\u00e1vky musia by\u0165 zaplaten\u00e9 pomocou jednej z dostupn\u00fdch platobn\u00fdch met\u00f3d pri pokladni.<\/p>\n<p>Platby spracov\u00e1vaj\u00fa poskytovatelia platobn\u00fdch slu\u017eieb dostupn\u00ed na na\u0161ej webovej str\u00e1nke.<\/p>\n<p>Neuchov\u00e1vame va\u0161e cel\u00e9 \u010d\u00edslo platobnej karty ani bezpe\u010dnostn\u00fd k\u00f3d tam, kde s\u00fa tieto \u00fadaje spracov\u00e1van\u00e9 priamo poskytovate\u013eom platby.<\/p>\n<p>Ak platba nem\u00f4\u017ee by\u0165 autorizovan\u00e1, objedn\u00e1vka nem\u00f4\u017ee by\u0165 dokon\u010den\u00e1 ani spracovan\u00e1.<\/p>\n<h2>6. Doru\u010denie<\/h2>\n<p>Doru\u010dujeme do podporovan\u00fdch destin\u00e1ci\u00ed v r\u00e1mci Eur\u00f3pskej \u00fanie. Niektor\u00e9 krajiny E\u00da a \u0161peci\u00e1lne \u00fazemia s\u00fa vyl\u00fa\u010den\u00e9.<\/p>\n<p>\u00dapln\u00fd zoznam podporovan\u00fdch a vyl\u00fa\u010den\u00fdch destin\u00e1ci\u00ed je k dispoz\u00edcii v na\u0161ich <a href=\"https:\/\/aureo-collection.com\/sk\/shipping-returns\/\">Z\u00e1sad\u00e1ch dopravy a vr\u00e1tenia<\/a>.<\/p>\n<p>Doprava je zadarmo.<\/p>\n<p>Va\u0161a objedn\u00e1vka m\u00f4\u017ee pr\u00eds\u0165 v nieko\u013ek\u00fdch bal\u00edkoch. To nezapr\u00ed\u010din\u00ed \u017eiadne dodato\u010dn\u00e9 n\u00e1klady na dopravu.<\/p>\n<p>Dostupn\u00e9 met\u00f3dy doru\u010denia a inform\u00e1cie o doru\u010den\u00ed s\u00fa zobrazen\u00e9 predt\u00fdm, ako si objedn\u00e1te.<\/p>\n<p>Odhadovan\u00e9 dodacie lehoty s\u00fa odhady a nie s\u00fa zaru\u010den\u00e9.<\/p>\n<p>\u00dapln\u00e9 inform\u00e1cie o dodan\u00ed s\u00fa k dispoz\u00edcii v na\u0161ich <a href=\"https:\/\/aureo-collection.com\/sk\/shipping-returns\/\">Z\u00e1sad\u00e1ch dopravy a vr\u00e1tenia<\/a>.<\/p>\n<h2>7. Pr\u00e1vo na odst\u00fapenie a vr\u00e1tenie tovaru<\/h2>\n<p>Ak ste spotrebite\u013e, ktor\u00fd nakupuje online, vo v\u0161eobecnosti m\u00e1te pr\u00e1vo odst\u00fapi\u0165 od svojho n\u00e1kupu bez udania d\u00f4vodu do 14 dn\u00ed po prijat\u00ed tovaru, s v\u00fdnimkami stanoven\u00fdmi z\u00e1konom.<\/p>\n<p>Ak s\u00fa produkty z tej istej objedn\u00e1vky doru\u010den\u00e9 samostatne, 14-d\u0148ov\u00e1 lehota za\u010d\u00edna, ke\u010f obdr\u017e\u00edte posledn\u00fa polo\u017eku. Ak produkt pozost\u00e1va z viacer\u00fdch \u010dast\u00ed alebo kusov doru\u010den\u00fdch samostatne, lehota za\u010d\u00edna, ke\u010f obdr\u017e\u00edte posledn\u00fa \u010das\u0165 alebo kus.<\/p>\n<p>\u00dapln\u00e9 pokyny, ako uplatni\u0165 svoje pr\u00e1vo na odst\u00fapenie od zmluvy, vr\u00e1ti\u0165 tovar a z\u00edska\u0165 sp\u00e4\u0165 svoju platbu, s\u00fa uveden\u00e9 v na\u0161ich <a href=\"https:\/\/aureo-collection.com\/sk\/shipping-returns\/\">Z\u00e1sad\u00e1ch dopravy a vr\u00e1tenia tovaru<\/a>.<\/p>\n<p>M\u00f4\u017eete uplatni\u0165 svoje pr\u00e1vo na odst\u00fapenie od zmluvy pomocou n\u00e1\u0161ho <a href=\"https:\/\/aureo-collection.com\/withdraw-from-contract\/\">Formul\u00e1ra na odst\u00fapenie<\/a> alebo n\u00e1m m\u00f4\u017eete posla\u0165 e-mail, ako je op\u00edsan\u00e9 v <a href=\"https:\/\/aureo-collection.com\/sk\/shipping-returns\/\">Politike dopravy a vr\u00e1tenia<\/a>.<\/p>\n<h2>8. Po\u0161koden\u00fd, nespr\u00e1vny alebo chybn\u00fd tovar<\/h2>\n<p>Ak polo\u017eka doraz\u00ed po\u0161koden\u00e1, po\u0161leme v\u00e1m nespr\u00e1vny predmet, alebo ak sa produkt vyvinie alebo odhal\u00ed chybu, pros\u00edm, kontaktujte n\u00e1s.<\/p>\n<p>Va\u0161e z\u00e1konn\u00e9 pr\u00e1va t\u00fdkaj\u00face sa chybn\u00fdch alebo nespr\u00e1vne dodan\u00fdch tovarov s\u00fa oddelen\u00e9 od v\u00e1\u0161ho 14-d\u0148ov\u00e9ho pr\u00e1va na odst\u00fapenie.<\/p>\n<p>Inform\u00e1cie o hl\u00e1sen\u00ed po\u0161kodenia pri dodan\u00ed, vr\u00e1ten\u00ed nespr\u00e1vneho tovaru a rie\u0161en\u00ed ch\u00fdb v\u00fdrobkov s\u00fa uveden\u00e9 v na\u0161ich <a href=\"https:\/\/aureo-collection.com\/sk\/shipping-returns\/\">Z\u00e1sad\u00e1ch dopravy a vr\u00e1tenia<\/a>.<\/p>\n<h2>9. Du\u0161evn\u00e9 vlastn\u00edctvo<\/h2>\n<p>Zna\u010dka AUREO Collection a obsah, grafika a origin\u00e1lne materi\u00e1ly na webovej str\u00e1nke vlastnenej AUREO s\u00fa chr\u00e1nen\u00e9 platn\u00fdmi z\u00e1konmi o du\u0161evnom vlastn\u00edctve.<\/p>\n<p>Ochrann\u00e9 zn\u00e1mky tret\u00edch str\u00e1n, n\u00e1zvy produktov, fotografie, popisy a in\u00e9 chr\u00e1nen\u00e9 materi\u00e1ly zost\u00e1vaj\u00fa majetkom ich pr\u00edslu\u0161n\u00fdch vlastn\u00edkov alebo licencovate\u013eov.<\/p>\n<p>Nem\u00f4\u017eete reprodukova\u0165 ani komer\u010dne vyu\u017e\u00edva\u0165 chr\u00e1nen\u00fd obsah bez potrebn\u00e9ho povolenia.<\/p>\n<h2>10. Zodpovednos\u0165<\/h2>\n<p>Ni\u010d v t\u00fdchto podmienkach nevylu\u010duje ani neobmedzuje \u017eiadnu zodpovednos\u0165 alebo pr\u00e1vo spotrebite\u013ea, ktor\u00e9 nemo\u017eno z\u00e1konne vyl\u00fa\u010di\u0165 alebo obmedzi\u0165.<\/p>\n<p>S oh\u013eadom na povinn\u00e9 spotrebite\u013esk\u00e9 pr\u00e1vo nie sme zodpovedn\u00ed za straty, ktor\u00e9 nie s\u00fa rozumne predv\u00eddate\u013en\u00e9 alebo nie s\u00fa sp\u00f4soben\u00e9 poru\u0161en\u00edm na\u0161ich povinnost\u00ed.<\/p>\n<h2>11. Alternat\u00edvne rie\u0161enie sporov<\/h2>\n<p>Ak m\u00e1te probl\u00e9m s objedn\u00e1vkou alebo sa domnievate, \u017ee va\u0161e spotrebite\u013esk\u00e9 pr\u00e1va neboli dodr\u017ean\u00e9, pros\u00edm, kontaktujte n\u00e1s najprv na <a href=\"mailto:info@aureo-collection.com\">info@aureo-collection.com<\/a>, aby sme sa mohli pok\u00fasi\u0165 vyrie\u0161i\u0165 z\u00e1le\u017eitos\u0165 priamo.<\/p>\n<p>Ak va\u0161u s\u0165a\u017enos\u0165 zamietneme alebo na \u0148u do 30 dn\u00ed neodpovieme, m\u00f4\u017eete po\u017eiada\u0165 o pomoc autorizovan\u00fd org\u00e1n alternat\u00edvneho rie\u0161enia sporov (ADR) pri rie\u0161en\u00ed sporu.<\/p>\n<p>Mus\u00edte za\u010da\u0165 proces ADR do jedn\u00e9ho roka po obdr\u017ean\u00ed na\u0161ej odmietnutia alebo, ak sme nereagovali, do jedn\u00e9ho roka po uplynut\u00ed 30-d\u0148ovej lehoty na odpove\u010f.<\/p>\n<p>ADR je k dispoz\u00edcii iba pre spory v hodnote viac ako 20 \u20ac.<\/p>\n<p>Kompetentn\u00e1 rezidu\u00e1lna ADR entita na Slovensku je:<\/p>\n<p>Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia<br \/>\n\u00fastredn\u00fd in\u0161pektor\u00e1t<br \/>\nOdbor pre medzin\u00e1rodn\u00e9 vz\u0165ahy a alternat\u00edvne rie\u0161enie spotrebite\u013esk\u00fdch sporov<br \/>\nBajkalsk\u00e1 21\/A, p. p. 29<br \/>\n827 99 Bratislava 27<br \/>\nSlovensk\u00e1 republika<\/p>\n<p>Email: <a href=\"mailto:ars@soi.sk\">ars@soi.sk<\/a> alebo <a href=\"mailto:adr@soi.sk\">adr@soi.sk<\/a><br \/>\nTelef\u00f3n: +421 (0)2 58 27 21 23<\/p>\n<p>M\u00f4\u017eete tie\u017e vyu\u017ei\u0165 in\u00fa kompetentn\u00fa ADR entitu zap\u00edsan\u00fa v ofici\u00e1lnom registri ADR ent\u00edt.<\/p>\n<p>Pou\u017e\u00edvanie ADR je dobrovo\u013en\u00e9 a nebr\u00e1ni v\u00e1m predlo\u017ei\u0165 vec s\u00fadu.<\/p>\n<h2>12. Pr\u00e1vo upravuj\u00face zmluvu<\/h2>\n<p>Tieto podmienky sa riadia slovensk\u00fdm pr\u00e1vom.<\/p>\n<p>Ak \u017eijete v inej krajine, to neodn\u00edma \u017eiadnu povinn\u00fa ochranu spotrebite\u013ea, ktor\u00e1 sa na v\u00e1s vz\u0165ahuje pod\u013ea platn\u00e9ho pr\u00e1va.<\/p>\n<h2>13. Kontakt<\/h2>\n<p>AUREO Collection<br \/>\nprev\u00e1dzkovan\u00e1 spolo\u010dnos\u0165ou bizcommerce s. r. o.<\/p>\n<p>Kuku\u010d\u00ednova 3379\/22<br \/>\n974 01 Bansk\u00e1 Bystrica<br \/>\nSlovensk\u00e1 republika<\/p>\n<p>Email: <a href=\"mailto:info@aureo-collection.com\">info@aureo-collection.com<\/a><\/p>\n<p>Pozrite si aj na\u0161u <a href=\"https:\/\/aureo-collection.com\/sk\/shipping-returns\/\">Politiku dopravy a vr\u00e1tenia<\/a>, <a href=\"https:\/\/aureo-collection.com\/sk\/privacy-policy\/\">Z\u00e1sady ochrany osobn\u00fdch \u00fadajov<\/a> a <a href=\"https:\/\/aureo-collection.com\/sk\/cookie-policy\/\">Z\u00e1sady pou\u017e\u00edvania s\u00faborov cookie<\/a>.<\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1082230542 {\n  padding-top: 120px;\n  padding-bottom: 120px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-transparent-header.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-40075","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/aureo-collection.com\/sk\/wp-json\/wp\/v2\/pages\/40075","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aureo-collection.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aureo-collection.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/aureo-collection.com\/sk\/wp-json\/wp\/v2\/comments?post=40075"}],"version-history":[{"count":0,"href":"https:\/\/aureo-collection.com\/sk\/wp-json\/wp\/v2\/pages\/40075\/revisions"}],"wp:attachment":[{"href":"https:\/\/aureo-collection.com\/sk\/wp-json\/wp\/v2\/media?parent=40075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}